Knowledge base

The list of countries with additional requirements

The residents from the listed countries will be asked to provide additional documents. The SumSub verification is required for all the users.

AlbaniaAlgeriaAnguillaAntigua and BarbudaArubaBahrainBarbadosBelizeBermudaBoliviaBritish Virgin...

The list of countries where card issuance service IS NOT available

Users who have any connection with any of the countries or territories mentioned below can't order a Visa prepaid card with us:

Abkhazia
Afghanistan
Azores
Bahamas
Benin
Cameroon
Central African Republic
Chad
Congo, the Democratic...

The list of countries the residents of which can apply for a prepaid card with OWNR

AustriaBelgiumBulgariaCroatiaCyprusCzech RepublicDenmarkEstoniaFinlandFranceGermanyGreeceHungaryIcelandIrelandItalyLatviaLiechtensteinLithuaniaLuxembourgNetherlandsNorwayPolandPortugalRomaniaSlovakiaSloveniaSpainSwedenUnited Kingdom

Tracking number for Visa prepaid cards

Once the card is sent, its tracking number appears in the ‘Card’ section. You can use any tracking service to monitor the delivery progress of your issued card.

How to order a prepaid card with OWNR Wallet?

The guidelines below are provided for the OWNR mobile app. However, the process is the same in the web version (https://card.ownrwallet.com) and on the desktop app.

1. If you don’t have an account with OWNR yet, click ‘Register’....

Fees and limits

Fees

Payment card issuance(contactless, chip and PIN)One-time paymentEUR 30.00Monthly service chargeMonthly per cardEUR 1.50ATM balance inquiryPer inquiryEUR 0.75ATM withdrawalPer withdrawalEUR 2.00+2%POS & online transaction...

How can I get the card?

Before ordering the card check the list of countries the residents of which cannot apply for a prepaid card and the list of countries with additional requirements.

Information about ordering the card can be found in this article. The...

How can I fund the card?

You can replenish the card with the cryptocurrency instantly through the app. 

How to fund the card from your cryptocurrency account:

Choose the cryptocurrency you want to exchange (BTC, LTC, ETH, USDT (ETH))Enter the amount of the...

Where can I use the card?

With this card, you can make purchases online and offline and withdraw money at the ATM. You can pay with the card on any website which accepts Visa cards. The card can be added to the ApplePay system. Now both your virtual currency and...

What are the Payment Terms?

The cost of ordering the card is €30. The service fee is €1.5 per month. However, the delivery worldwide is free. More about fees and limits you can find here.

How does the verification procedure look like?

The last step of the card order is the verification.  

For the verification process you will need:

A device with a stable internet connection and a good cameraGood lightingAn email address which you have full access toAn international...

How many cards can I order?

Right now you can order only one card per person.

In the nearest future you will be order up to 5 cards per person. But in some cases, you will have to upload additional documents.

What is the card expiration date?

The card is valid for 5 years from the date of issue.

What fiat currencies does the card support?

The only fiat currency you can use with the card is EUR. However, you can pay with the card in any other fiat currency. Some conversion fee may be charged on the merchant side.

What cryptocurrencies can be exchanged in the app?

Currently, you can exchange the following assets into EUR:BTC,LTC,ETH,USDT (ETH).

The list is to be expanded.

How to activate my prepaid card?

In order to activate your PIN code, insert the card into the ATM and check the balance.

In order to activate contactless mode, you will need to make the first transaction using Chip-and-PIN method, which means inserting the card in the POS...

Documents for the countries with additional requirments

For the residents of the listed countries, there are some additional information and documents our card provider needs to receive before issuing a card:

1) Bank statement for last 6 months showing your current monthly income;2) Annual Tax...