Knowledge base

In which countries CAN OWNR be advertised

How to get a tracking link?

How to access the offer?

How to use subaccounts in OWNR Affiliate’s personal account?

Countries where purchase of crypto is not supported

The list of countries where crypto purchase is available

Buying crypto with OWNR Wallet: illustrated guide

What fees do you charge?

I can’t exchange BTC (LTC etc.) to USDT

How to exchange currencies in OWNR Wallet?

Fees in the TRON network

Why is the fee for sending USDT higher than the fee for sending ETH?

Fees in other blockchains

Fees in the Ethereum network

How can I back up / restore my wallet?

How to restore / import your existing wallet

How to create a new wallet

What are the values of OWNR gift cards?

Fees and payment methods

How can I pay for a gift card?

How can I get a card?

Why does currency price / exchange rate differ from the one I see elsewhere?

Where are my tokens?

How can I receive funds to my wallet?

How to add a new coin or ERC20 tokens

How can I manage multiple seeds in OWNR WALLET?

How to add a price widget on your device?

Which coins are supported by OWNR?

How to order a card through Partner Portal with an invitation link?

How to order a card through Partner Portal with a promo code?

The list of countries where card issuance service IS NOT available

The list of countries with additional requirements

The list of countries the residents of which can apply for a prepaid card with OWNR

Tracking number for Visa prepaid cards

What is passphrase?

Is it possible to import OWNR wallet private keys to another non-HD wallet?

Do you log my activity on your servers?

What happens to my coins if your servers are hacked?

What fees do you charge for selling crypto?

Minimum and maximum transaction amounts for selling crypto

What currencies and payment methods are supported?

Countries where selling crypto is not supported

The list of countries available for SEPA transactions

How to buy crypto using SEPA transfers?

How to add and authorize your SEPA account?

Fees and limits

How do I check my exchange transaction status in OWNR Wallet?

Why is my transaction unconfirmed or pending for a long time?

I cannot see my transaction status.

I’ve sent my coins to the wrong address. Can I cancel my transaction?

What are “Default”, “Compatibility” and “New” addresses?

How do I change the language?

What exactly does ‘HD wallet’ mean?