Privacy policy

OWNR WALLET OÜ is a private limited company registered at the address Harju maakond, Tallinn, Lasnamäe linnaosa, Punane tn 6-219, 13619, with the company number 14555701.

This Privacy Policy informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of our website and our product. We are committed to respect and protect our clients and visitors’ privacy so your personal information will never be compromised or monetized. By accessing and using our Services, you acknowledge that you agree with the terms of this Privacy Policy. If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue your access/use of our Services. It's your own responsibility to read the Privacy Policy carefully before you start to using OWNR Wallet. If you have any questions about it, please email us at

  1. General principles:

    a. OWNR does not require you to register or log in. b. OWNR does not store your private keys and does not have access to your funds. c. We do not use your camera images. Neither do we copy them to our servers. Camera images are only used for reading QR codes and will never leave your device. d. Your physical location will never be communicated to us unless you provide prior specific consent.

  2. Information collected:

    We may collect information about the mobile device you use to access our mobile application, including the hardware model, operating system and version, unique device identifiers and mobile network information. This information will never be communicated to third-parties unless you provide prior specific consent. We use this information for our inner analytics only so that we can adjust OWNR wallet better to your needs. These details are used have an aggregated, anonymized form, and are not associated with your name, email or other personally identifying information. When you contact us via the ticket system, your email will be visible to us so that we can contact you back to resolve your issue. You may also subscribe to our newsletter if you wish.

  3. Availability of blockchain transactions

    Your blockchain transactions may be relayed through servers (“nodes”) and will be publicly visible due to the public nature of distributed ledger systems.

  4. Secure Communication with Our Servers

    All of our servers support HTTPS. Please ensure that HTTPS is present in the URL bar when accessing

  5. Third-party servers

    Exchange rates, balances, transactions and other blockchain information may be read from or relayed to, third-party servers. We do not bear responsibility for the privacy of your Internet connection.

  6. Third-party services

    OWNR Wallet is integrated with ChangeNow. The original privacy policy is available at

  7. Usage statistics

    We may collect your usage information in order to improve function or UI, but will only use this information in an aggregated, anonymized fashion, and never in association with your name, email, or other personally identifying information.

  8. Types of information collected

    Any information OWNR collects is required for us to provide you the services or to comply with legal regulations and legislation. You may refuse to provide us with some types of the personal information requested, but in this case we may not be able to ensure that the service works properly for you and that all services are available. For fiat-to-crypto operations, we may collect the following types of information: a. Full name, date of birth, nationality, place of birth, age, phone number, home address, and/or email. b. Tax number, passport number, driver’s license details, national identity card details, photograph identification cards. c. Bank account details, payment card details, transaction history, trading data, and/or tax identification. d. Survey responses, information provided to our support team, public social networking posts, authentication data, security questions, user ID, other data collected via cookies and similar technologies. For other operations, we may only need the following data: a. Information about your device b. Application ID c. IP address d. Install ID

  9. Confidentiality

    Your personally identifying information will be kept strictly confidential and never provided to third parties (other than in an aggregated, anonymized report such as the number of users per month). All OWNR staff are bound by confidentiality agreements.

  10. The goals of collecting personal information

    Personal information is used either for the following: a. to create, develop, operate, deliver, and improve our services; b. to comply with the legal requirements and applicable legislation; c. for loss prevention and anti-fraud purposes. We will not use it to contact you. We will not give, sell, rent or loan any personal Information to any third party.

  11. Automatically collected information. Cookies policy

    We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration, problem solving and service improvement. This is statistical data about our users' browsing actions and patterns and does not identify any individual. One of the ways we collect data about your use of OWNR service is through the use of cookies. It helps us with the analysis of the visits to our services and helps us to deliver a better product. You can manage cookies through the settings of your internet browser. You can have the browser notify you when you receive a new cookie, delete individual cookies or delete all cookies.

  12. Sharing personal Information with other parties

    a. We may share your information with third party identity verification services in order to prevent fraud. b. We may share your information with service providers under contract who help with parts of our business operations such as: cryptocurrency exchange service, cryptocurrency purchase and sell service. We ensure that any such third party is aware of our obligations under this Privacy Policy and our contracts prohibit them to sell your information to anyone else. c. We may share your information with financial institutions with which we partner to process payments you have authorized. d. We may share your information with law enforcement or regulatory agencies, as may be required by law.

  13. Protection of the personal information

    We will not permit any third parties to contact you directly on an unsolicited basis in relation to their own products or services. We do not sell, trade, or rent your personal identification information to others. You should never disclose your account password to unauthorized parties. We use certain security measures to help keep your personal information safe, but we cannot guarantee that these measures will stop any users try to get around the privacy or security settings on the Website through unforeseen and/or illegal activity.

  14. Changes to this Privacy Policy

    We reserve the right to modify this Privacy Policy at any time at our sole discretion. We will do our best to inform you about any Privacy Policy updates on our website and in social networks. However, it is your responsibility to check the website for the related updates.

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